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Order status, cancellation and modifications
Order status, cancellation and modifications

Various ways to check status, cancel or modify your order

Updated over a week ago

How do I check the status of my order?

Following are various ways to check status of your order.

  • Check order status through My Account

  • Order status is displayed in a table

How do I track shipment of my order?

  • Go to “Track Shipment” section to check your order status. All tracking of shipments are done through our website.

What is Fyaril's Cancellation Policy?

You can cancel an order when it is in the packed status, as long as the cancel option is available on Website. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made.

Can I modify the shipping address of my order after it has been placed?

Yes, you can modify the shipping address of your order before we have processed (packed) it, by updating it under 'change address' option which is available under ‘My order’ section of Website.

How do I cancel my Order?

Tap on “My Orders” section under the My Account and then select the item or order you want to cancel. Press cancel order.

I just cancelled my order. When will I receive my refund?

If you had selected Cash on Delivery, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation.

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