All Collections
For bulk buyers
Order status, cancellations and modifications
Order status, cancellations and modifications
Updated over a week ago

What is Fyaril's Cancellation Policy?

You can cancel an order when it is in the packed status, as long as the cancel option is available on Website. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made.

Can I modify the shipping address of my order after it has been placed?

Yes, you can modify the shipping address of your order before we have processed (packed) it, by updating it under 'change address' option which is available under ‘My order’ section of Website.

How do I cancel my Order?

Tap on “My Orders” section under the main menu of your Website and then select the item or order you want to cancel. Press cancel order.

I just cancelled my order. When will I receive my refund?

If you had selected Cash on Delivery, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation.


Did this answer your question?